Changing the batteries in your VibraCool is easy! Unscrew the back using a Philips head screwdriver. Remove the back panel, then carefully remove batteries. Replace with 2 alkaline AAA batteries. If your VibraCool is not being used for an extended period of time, remove batteries for storage.
Refreshing your Buzzy with new batteries is easy! Unscrew the back using a Philips head screwdriver. Remove the back panel, then carefully remove batteries. Replace with 2 alkaline AAA batteries. If Buzzy is not being used for an extended period of time, remove batteries for storage.
How do you disinfect Pain Care Labs Products?
- Buzzy should be surface cleaned at the point of use, which includes initial cleaning and measures to prevent drying of soil and contaminants in and on the device.
- Disinfection means the use of a chemical procedure that eliminates virtually all recognized pathogenic microorganisms but not necessarily all microbial forms (e.g., bacterial endospores) on inanimate objects. Acceptable methods of disinfection include, but are not limited to hospital cleaning wipes with 1:100 bleach or quaternary ammonium compounds.
- Thoroughly air dry Buzzy, after processing and before storage, to inhibit any subsequent growth of waterborne microbes.
- VibraCool soft goods can be machine washed; be sure to attach velcro to avoid damaging other items in wash.
As a courtesy to our healthcare providers, we accept purchase orders of $100 or more via email with credit terms of net 30 days.
POs will be processed within 2 business days. Please provide your third party or preferred shipping account information with your PO or shipping fees will be prepaid and added to your invoice. POs paid via credit card will incur a 3.5% processing fee.
For orders less than $100.00, please place your order online via our web store. Please note, for small orders USPS will be the carrier and your delivery will occur via regular mail.
If you need information in order to set us up as a vendor, please contact us.
Please note that using Personal Buzzy units in a clinical multi-patient setting will void the Warranty. Returned products, PO changes, or cancellations after 24 hours are subject to a 20% restocking fee.
No, Buzzy is a reusable medical device that should be thoroughly sanitized following your facility’s infection control protocol for non-critical equipment. Healthcare providers should purchase Healthcare Buzzy units for the use in healthcare / multi-patient settings. All accessories must be cleaned and disinfected with disinfecting wipes or method used to clean non-critical equipment such as stethoscopes or patient monitors. Do not autoclave. Do not immerse in liquid.
How does Buzzy compare by price to topical anesthetics?
Buzzy’s batteries last 20 hours; assuming you use the reusable wings and throw Buzzy away when the batteries run out, the cost per use on average is $.20. If you use the disposable wings, the cost goes up to $1.20 or $2.20 depending on which wing. If you replace the batteries and keep using Buzzy, obviously the cost goes DOWN. Other topical anesthetics range from $.50/use (cold spray) up to $15.00/use (Zingo). See our VALUE ANALYSIS for more information.
Can I use Buzzy instead of EMLA, LMX – 4 or other topical anesthetics for needle pain?
Yes – Buzzy has been found equivalent to LMX in two studies – one by Bahorski et al, found it equivalent without using the ice wings. They did find that in Caucasian children Buzzy + LMX was better than either alone, but this wasn’t true for other races in the study. Potts et al studied Buzzy with ice wings, and found it equivalent to LMX. Multiple studies find Buzzy twice as effective as cold spray; that said, a review by Hogan et al concluded “Vapo coolants were ineffective in children and adults when compared to placebo, and effective in adults only when compared to no treatment.”
For hospitals dispensing Buzzy to patients, we offer discounts. Contact us for more information.
Can Buzzy be cleaned and reused on another patient? If so, what is the process for cleaning?
Buzzy is a reusable medical device that should be thoroughly cleaned and disinfected following your facility’s infection control protocol for non-critical equipment. All accessories must be cleaned and disinfected with disinfecting wipes or method used to clean non-critical equipment such as stethoscopes or patient monitors.
Quaternary ammonium products and accelerated hydrogen peroxide solution are both fine.
Do not autoclave. Do not immerse in liquid.
Why do you say Buzzy is for ages 18 months and up?
Clinical trials demonstrate the effectiveness of Buzzy on ages 18 months and older. Children younger than 18 months of age may experience discomfort with the use of the cold component. Those children may benefit from either the use of the soft white side of the Personal Universal Ice Wings while using Buzzy or without the ice wings. The child can hold an ice pack in the hand to provide a competing sensation.
Does Buzzy work for adults?
Independent clinical research supports the use of Buzzy for flu shots, injectable medications given at home or in clinical settings, aesthetic procedures, and chronic pain relief. Buzzy’s patented combination of vibration and cold actually works better for adults than kids. Buzzy works in a fraction of the time it takes for more expensive creams at a fraction of the cost, and improves both the ease of procedure and patient’s pain.
Check out our Clinical Research.
Does Buzzy work for itching?
Yes, Buzzy is effective in the relief of itching. The sensation of itching is transmitted on the same nerves as sharp pain.